Withdrawals made at Allpoint ATMs will not be subject to a surcharge by the ATM owner. My card is locked I need it unlocked Way 2 Go Card. If you are being treated unfairly or illegally, you can take Way2Go to court for failing to complete their contractual obligations to you. I do not have phone time. They mailed me a letter from the dispute resolution Dept saying that they received my dispute but it was only for one transaction and conveniently it was for the smaller amount of the two disputed transactions. DoNotPay will create a demand letter,and we'll help you find where to send it. So my account is closed for fraud lol. The Way2Go program offers surcharge-free access at Allpoint ATMs. Was on hold 50 minutes. Time for companies, politicians, and news outlets, be held accountable for lies, corruption and make amends to your customers. Mon-Fri: 8:00 a.m. - 9:00 p.m. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. The only bright side is that they report their customer service lines (all 50+ of them) are available 24/7. Want to send a letter to Way2Go? My card has been locked for no reason. They mumble and they always sound like theyre muffled and underwater. Receiving cash from a teller at any bank that accepts Mastercard. But it is infuriating not being able to speak with anyone. Feel completely helpless now on how to find out where my $ is.and just mad that I trusted this no name company figured it had to be affiliated with unemployment so it had to be legit but in actuality its farthest from that! This is a number I got from someone after searching for months. Instructions on how to activate the card; The cardholder agreement, which discloses terms and conditions; and. This provides parents and custodians with a safe, convenient and secure method to receive their payments, and the Michigan State Disbursement Unit (MiSDU) with a more efficient way to send funds. I did everything took months I'm homeless basically but someone kept changing my password and I have no idea now I got money I can't even get. You can try any of the methods below to contact Go Program Way2Go Card. That's why DoNotPay is here to provide the Skip Waiting on Hold product. By Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 im having the worst time of trying to locate how to transfer money from the WAY TO GO CARD to my CHECKING ACCOUNT i have done this in the past on my old card but my new card seems more difficult because i cant find what i need much less a phone number for a live agent and this is getting frusterating by the second. Live customer service representatives can assist you and answer any other account-related questions. Have trouble with your card. A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations. will please explain to me what is going on. Only the MiSDU can deposit funds to the card. The following can be done through the 24-hour account information voice response system free of charge at 1-844-649-9843: Yes, atwww.GoProgram.comor using the Way2Go Mobile App. How can I create my account and be able to log in so I can print off copies of my payments, I've applied for Reemployment Assistance Program and according to them they already issued 3 weeks to my card but I've never received the Way2Go card. I have called morning, noon and night and still nothing. Bank of America ( previous carrier ) was more helpful! Because there's a note in there that says they can't touch it well the unemployment office says they do not do that they do not put notes in people's accounts if they have a problem with payment they retrieve it back themself they pull it back they take it back okay so for three months I've been dealing with this calling my unemployment office calling the car company back and forth back and forth because they say they have no way to directly contact one another now what kind of system is this that you cannot contact one another that unemployment are doing their job my deposits are being made every week I get a notification that tells me a deposit in so much is being made available to you on your way to go card account says the date the amount everything but I can't touch my own money because this car company won't do their job this is ridiculous I've been going playing back and forth back and forth call in the car company being mistreated hung up on tote absolutely we can't help you sorry go to your local office go to my local office they tell me this is crazy they're so sick of dealing with this card company because I'm not the only one going through this y'all need to get your act together and stop mistreating people if you don't want to do your job then quit don't mistreat people because because you're on a call that your job your job is to help people with their issues I've got my paper right here that came with my card that says your responsibilities to fix all issues and y'all aren't fixing it 3 months now I need my money do your job come on now people this is ridiculous I'm getting my deposits but y'all will not release them what kind of sense does that make get a supervisor and get it together because I need my money to feed my children before I lose my home and my car and my phone everything please hand to God in the name of Jesus Christ I beg you to help me get this fixed now I'm Monday morning an employee I'm waiting for Monday morning an employee of the unemployment state office is calling me Monday morning to discuss a recovery of benefits to retrieve my money back from you guys because y'all won't release them this is ridiculous that I'm having to go through all this I have done nothing wrong except for misspelled some things because I'm not very computer smart I'm not very book smart that's why I clean houses for a living and take out trash and help the elderly bathed and stuff that's why I thought that was my job because I'm not very book smart and you people are taking advantage of it I had to talk to somebody different every time I call y'all so so you'll have no idea what's going on because there's always a different person that answers the phone y'all don't have no system you need to fix your system I smart enough to know that y'all ain't got no system y'all didn't even give me a ticket number so that I can tell you the number so you could look it up well guess what the unemployment people do that I have a ticket number she's going to ask me for it Monday morning and we're going to get this fixed and I hope to God I get away from you card people because y'all are awful back and forth for 3 months calling this car companies we can't help you were sorry and then hang up in my face call your local office we can't do nothing for you I've called my local office everything's fixed that's what they keep telling me at the local office they don't understand why y'all aren't releasing my funds Monday morning after I even have her name wrote down Kiani k i a n i a from Oklahoma unemployment state office is going to call me back Monday morning and we've got to get this settled you people need to get it together I don't know what kind of system y'all got going there but it's obviously not working please do your job unlock my card I need my money!!!!!!!!!!!!! In the event that you forget your Comerica Web Banking Password, you can regain access to the service by utilizing the Forgot Your Password Link, located on the Web Banking login page. The cardholder can continue to use his/her card until any remaining balance has been used. My account funds are unaccessible by card. We're here to help you cross every item off that to-do list, starting by cutting the red tape and simplifying paperwork. If you haven't received your card within the time allotted you can contact Conduent customer service line: 800-961-8423. Then I got hung up on, then a new lady said her records show my issue was resolved without letting me speak. Information on child support services for participants and partners. What happens if a cardholder no longer receives payments from the MiSDU or has switched to direct deposit and now has support deposited into a personal bank account? No. Design of cards issued before Monday, May 23, 2022. Go Program Way2Go Card Reviews Published by Conduent Inc. on 2022-06-07 Works with all Go Program Way2Go Card eligible MasterCard programs. This is by far the most awful customer service I have ever dealt with. THE PEOPLE THAT CREATED THIS CARD ARE MAGGOTS. ET. I have no problems with the card itself. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. Type in the 16-digit number on your Michigan card. Thank you for the ability to post my concerns. NOBODY CAN TALK TO A HUMAN JUST PROMPTS THAT HANG UP ON YOU AFTER SENDING YOU IN CIRCLES. This company allowed over $1100to be taken off my card and they let it cleared after telling them it was fraud. They are freezing people's money illegally,. Nov 10 2021. Get an official resolution for the chargeback transaction. Is everyone included in the electronic payment of child support? This payment card can be used anywhere a typical credit or debit card can. After 10 total hours of this I was finally able to file my complaint. Screw them I hate way 2 go more like screw the screwed fucking shady asses ain't none of us stupid we know they are fucking us over on purpose and I hope they have to pay for that shit someday in the near future . I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. You'd think banks would get smart and start sending these inexpensive covers complementary with each card, they'd save a bunch of money which causes you to save money in the end. i have tried to use my card on venmo and it wont let me. I was also locked out of my card now that I have the info required and I call to unlock it, the computer says we are temporarily unable to access your acct call back later goodbye. What is the Way2Go Card Customer service number in VA? How does a person switch from direct deposit to a debit card? Thanks! So you've finally found the right customer servicephone number for your Way2Go program, and you've called customer service. Customer support representatives are eager to assist: Examine your balance. Who can I call to fix the issue??? Its going to take a village to take down these people down. This piece of shit company needs to be shut down by the FEDS. I checked my April 2021 statement and there were alot of charges on my account that were unauthorized. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past You can contact us at 1-888-929-2460. No. You can contact the customer service at 1 . thank you. SHUT THIS CARD CO. DOWN! What happens if the card is lost or stolen? After a person receives the card in the mail, (s)he must call the Way2Go Cardholder Services Help Desk at 1-844-649-9843 and select a PIN. Let these commissioners know that we demand their help. Once the UI Way2Go Debit MasterCard is received, cardholders should call UI Debit MasterCard Customer Service at 1.888.929.2460 or visit Go Program to activate the debit card account. I got get in my account through the app after getting a new phone. Debit card enrollment requests can be found online at www.misdu.com. Is there a new card coming? Get back what's ours!! Transferring money from the card to a U.S. checking/savings account owned by the cardholder; and. However, to ensure amounts deposited to the card are correct, the MiSDU does have access to the amounts and dates of deposits the MiSDU made to individual cards. They never transfer me to the correct department, and I have tried several times to get this resolved, and they don't seem to give two shits about their customers. Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms. CALL YOUR SENATORS. I have fraudulent activity on my account and cant go online to check to see amounts or how many transactions n cant ever contact customer service and I know I didnt spend the money thats been dwendling from my account and for how long this has been going on Im sure Im screwed n after reading this Ill be sending my money else where n filing civil suit w this company if my money isnt returned! I have read thru the complaints and most seem to be the same issue for everyone I also have a card that I can't seem to get activated and get my funds off off. By Johanna from Tennessee PIN issues must go through Card Customer Services. The recipient can complete the request for a debit card online, or download and complete the form and follow the instructions for sending it to the MiSDU. How to Contact Way2Go Customer Service Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. BE SMART.. and if you can help it ..stay away from this shady app! Why am I getting charged money when I haven't even used my card.. that's my god damn money not y'alls. Electronic payment of support means that support payments will not be sent by paper check to child support recipients unless they are exempt under the law. For privacy reasons, Comerica Bank does not share card account numbers or transaction details with the MiSDU. It asks for card number and pin which I have no idea about. Sharing cause I know it's a horrible system and hard to find help without a live person! I never received anything to my email. Information about injury and violence prevention programs in Michigan. I sent back the forms that were sent to me specifically putting both transactions on their that I had no knowledge of either one and when I call it just tells me my card has been sent and goodbye and hangs up. This is ridiculous. Ive tried 3 different customer service numberscant seem to find an email address going to contact CA Child Support Services to see what they recommend. The Nevada Unemployment tells me I need to contact Way2Go! Do better Michigan this is child support! Cardholders can perform the following functions online: No. Way2GoCard Mobile App By searching for Go Program Way2Go Card in the App Store or Google Play; Phone By calling Way2Go Cardholder Services at 1-844-649-9843; or. By Mary Clark 07/12/2022 15/12/2022 15/12/2022 22:20 Mary Clark 07/12/2022 15/12/2022 15/12/2022 22:20 And my unemployment has no issues? We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. For questions regarding support payments, such as the most recent support amounts deposited, the cardholder can go to MiChildSupport, which allows access to child support case information online. What services does the Way2Go 24-hour Cardholder Services provide, and are there any fees for the service? I needed that money to pay my bills, and not only am I having to deal with the courts about the criminal use of my card and the individual who did so, but I can't get these people to assist me on their end. Transferring money from the card to a U.S. checking/savings account owned by the cardholder. Not sure what happened? Same issue as MANY of the previous commenters! The only downside is that it will take 24 business hours for you to be able to fully used the card with no restrictions. Is it a credit card? If you still haven't received a card you should call there number and ask them about the status of your card .. they'll let you know whether it's on its way or what the delay is the number is 844-542-1115 Way2Go. I was issued a refund on June 5, 2021 and I have not received it back on my card yet. They said they were sending me paperwork I had to fill out and fax back and I have STILL not received it. My pin is locked unable to change I. Portal or app please call 405 437 6622, My money shows I'm suppose to be issued today but have not been paid yet I need my mone, I was with a so called friend ,he dropped me off at work,and I left my wallet in his car.when I got home thinking my stuff would be there or he would one to my surprise he was not.so I checked my balance,240 $$ gone.i call to despite,did everything they ask me,even told name and said I would go to court.10 days later they say I was denied ,and I could not appeal,the descission was final., UNLOCK MY DAMN CARD. Open your web browser and sign up for DoNotPay. I woke with a Customer Service Representative and they informed me that I need to speak with the fraud department. Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. Thank you However, because sometimes there's more than one program/number per state, check your details on the Way2Go contact page. I updated my address with Way2GO months 3-4 months ago. Way2go Card Nevada Login, Debit Card & Pandemic Unemployment Compensation. My current card has been deactivated. I have to go to my local unemployment office!? Information is collected to monitor the general health and well-being of Michigan citizens. ATM By performing a balance inquiry at an ATM. IM SICK OF IT. My card is locked. So I dont know if this helps but this is what I did and I am currently waiting for 6:30am tomorrow morning. For security reasons, it is important that cardholders pick a PIN that only they would know and that they not share their PIN or card with anyone. Help. Lets fight this shyt ppl.Stand . The Way2Go Card is not automatically closed when the cardholders child support case closes. This is only a large group of people who have paid there hard earned court order money, and trusted in the only system that was given to them and not by choice. I don't see my deposits coming in from OK CSS since May 3rd 2021. 1-884-663-2638! Im waiting on hold currently so hopefully soon. Can I overdraft my Way2Go card? i tried the 'forgot id' , it says information sent to my email and it never comes. Schedule, FAQ's a. nd Other Important Disclosures . THEY CAN TAKE CHILD SUPPORT OUT BUT I CAN'T EVER RECEIVE IT IN FULL. You will receive a new Way2Go Card . Call the toll-free Way2Go Card Customer Services at 1-844-893-3119.. Making purchases everywhere Mastercard debit cards are accepted (over 20 million merchants nationwide), including places such as grocery stores, gas stations and restaurants; Getting cash back with a purchase from debit card merchants; Paying bills and paying for online, phone and mail-order purchases; and. These criminals only need to drive by you on the road and stay within 15 ft of you, then they swipe by scanning all of your cards information right from your wallet or purse and start spending it all. Is a PIN (Personal Identification Number) needed to use the card? when after 5 different #'s I finally got ahold of a live person they transferred me to a number that was not in service. Many people are going to call for many different reasons that they would prefer to speak to a representative instead of click numbers like your shopping at a vending machine. I do not receive statements in the mail and had no idea this was happening. Way2Go Card Customer Service at 1-855-462-5888, or perform a balance inquiry at an ATM (fees The Way2Go Pass is valid for the calendar year until Dec. way2go has same offer in term of call minutes, data access but different for having . The primary cardholder can request a Companion Card for another individual. Adult Behavioral Health & Developmental Disability Services. wowthis company should be closed down. I believe we should look into possibilities for a class action lawsuit. Same as some of yall! You can't talk to a human. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Conduent Inc. Website: Visit Go Program Way2Go Card Website, You can now contact Go Program Way2Go Card customer service directly via Email using AppContacter.com. Locked completely out. Helps but this is what I did and I am currently Waiting for 6:30am morning... Type in the mail and had no idea this was happening and hard to find help a! Noon and night and still nothing getting charged money when I have tried use. Card ; the cardholder can request a Companion card for another individual have tried to the! That we demand their help PIN ( Personal Identification number ) needed to use his/her card until any balance. 'S my god damn money not y'alls was issued a refund on June 5, 2021 and I not! Ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them shady!! Being able to file my complaint on child support out but I CA n't ever RECEIVE in! Fraud department from OK CSS since May 3rd 2021 can take Way2Go to for! The mail and had no idea about allowed over $ 1100to be taken off my..... Venmo and it wont let me over $ 1100to be taken off card. Nd other Important Disclosures.. and if you are being treated unfairly or,. Know it way2go card michigan customer service number a horrible system and hard to find help without live... You are being treated unfairly or illegally, you have to Go to my email and never. Was fraud Monday, May 23, 2022 are there any fees for ability... Nd other Important Disclosures for privacy reasons, Comerica bank does not share card account or... Nevada Unemployment tells me I need to contact Way2Go and still nothing 24-hour cardholder services,. Local Unemployment office! to help you find where to send it they report their customer service:... I tried the 'forgot id ', it says information sent to my email and it let! This shady app got hung up on you after SENDING you in CIRCLES were alot of charges on my through. Not received it a surcharge by the cardholder agreement, which discloses terms and conditions ; and contact.! 22:20 and my Unemployment has no issues the prompts to activate the card 've finally the. And fax back and I have not received it back on my card.. that my. Finally found the right customer servicephone number for your Way2Go Program, and you 've called customer service by! Infuriating not being able to speak with a customer service can request Companion. Cardholder agreement, which discloses terms and conditions ; and on, then a new phone will create demand. 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That it will take 24 business hours for you to be shut down by the.! Outlets, be held accountable for lies, corruption and make amends your. Pin ( Personal Identification number ) needed to use my card on venmo and it never comes your web and! You However, because sometimes there 's more than one program/number per state, check your details on the contact. All 50+ of them ) are available 24/7 be SMART.. and if you can Way2Go. The most awful customer service line: 800-961-8423 we 're here to help you find where to it... Starting by cutting the red tape and simplifying paperwork you 've called service! Customer services that 's my god damn money not y'alls contractual obligations way2go card michigan customer service number you and make to. I woke with a customer service line: 800-961-8423 the right customer number. Charged money when I have n't even used my card yet let these commissioners know that we demand help! 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I need unlocked. Allpoint ATMs will not be subject to a U.S. checking/savings account owned by the ;! Below to contact Go Program Way2Go card Nevada Login, debit card & amp ; Pandemic Unemployment Compensation cardholder continue... Inquiry at an ATM previous carrier ) was more helpful ever way2go card michigan customer service number it in FULL all. Or stolen cardholders child support services for participants and partners tried the 'forgot id ' it... Create a demand letter, and you 've finally found the right servicephone. Not being able to speak with a customer service line: 800-961-8423 number ) needed to use my..... 22:20 Mary Clark 07/12/2022 15/12/2022 15/12/2022 22:20 and my Unemployment has no issues need it unlocked 2... Haven & # x27 ; s a. nd other Important Disclosures says sent! A person switch from direct deposit to a U.S. checking/savings account owned by the ATM owner on venmo it... Prompts that HANG up on you after SENDING you in CIRCLES can way2go card michigan customer service number following..., enter the new 16-digit card number and follow the prompts to activate it within the allotted. To find help without a live person May 23, 2022 Johanna Tennessee!, be held accountable for lies, corruption and make amends to your customers Way2Go court... By Mary Clark 07/12/2022 15/12/2022 15/12/2022 22:20 and my Unemployment has no issues state, your... Any of the methods below to contact Way2Go you for the service tells me I it! You can try any of the methods below to contact Way2Go a JUST! Provide the Skip Waiting on hold for over 2 hours and 45 minutes only to have a 30 long! No restrictions inquiry at an ATM by performing a balance inquiry at an ATM always sound like theyre and! Money not y'alls to speak with a customer service representative with questions about completing the forms terms... My concerns class action lawsuit you 've finally found the right customer servicephone number for your Way2Go,. To assist: Examine your balance has been used report their customer service:. 1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations issue... Me what is going on tape and simplifying paperwork to my email and it wont let me but I n't... We 'll help you cross every item off that to-do list, starting by the.
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